VoIP for Schools
Clear Communication
It’s essential for schools to have an effective and reliable phone system. From internal calls to classrooms and offices to keeping in contact with parents and the wider school community, the right solution can make all the difference.
We work with leading providers to deliver your school or trust with a flexible, reliable and cost-effective VolP phone system. VolP (Voice over the Internet Protocol) is the modern alternative to a traditional phone system, but rather than calls routing over a phone line, calls are routed over the internet which means you only need a broadband line to support your phone system.
In light of BT switching of their PTSN and ISDN lines in 2025, VolP is the go-to choice for many schools and organisations. Our expert team are ready to support you with this transition and can talk you through all you need to know about a VolP phone system.
Features and benefits of VoIP phone systems
Our VoIP phone systems come with a full range of features and benefits including…
Softphone
Your school team can experience flexibility and convenience with our softphone solution. Computers are transformed into a fully functional phone, enabling VolP calls directly from your desktop or laptop. The seamless integration with existing systems enhances communication, all within a user-friendly interface.
Voicemail with voicemail to email functionality
Schools are busy environments and calls can’t always get answered immediately. With our VolP phone system your team can manage missed calls and messages effectively. Voicemails can be conveniently forwarded to your email inbox for prompt attention.
Auto attendant
When it’s half term or outside of daytime school hours you can provide callers with an informed and seamless communication experience. Our auto attendant feature allows you to customise greetings and automate call forwarding to the right person or department in the school.
Phone app
Perfect for SLT teams and staff away from the classroom, our phone app allows your team to stay connected and responsive on the go. Users can access all the same VolP functionality from a smartphone, make and receive calls, check voicemail and manage settings no matter their location.
Hunt groups
You may not have heard of a hunt group, but they are a fantastic feature of a VolP phone system. Hunt groups allow call distribution to be streamlined by directing calls to a predefined group of extensions or users. This means if someone’s not on reception, incoming calls can still be answered, enhancing your workflows and improving parent communication.
Tailored VoIP solutions just for
your school
Our systems are tailored to your school and the needs of your team to ensure efficient lines of communications are maintained with parents and the school team.
With a selection of options, you can create a phone system that works for you. Whether you need a system that has a phone line per handset, or a system that offers a high number of extensions with a set number of outbound lines, whatever you need, our team will get you set up in no time.
At Next Generation, we understand the complexities schools can face when it comes to budget, this is why our solutions are priced competitively. Using cloud infrastructure means you don’t have to pay for expensive onsite PBX’s, handsets are offered free of charge in most of our packages, and support is included.
Not only this, but 99% of calls are part of the package, including calls to local, national and mobile numbers.
Does this sound like the phone system your school needs?
